Selecting an SEO company has become more complex than ever. With over 33,167 SEO agencies operating across the UK (Source: IBISWorld), businesses are spoiled for choice yet often struggle to find genuine expertise. The challenge has been magnified with Google’s AI Overviews (AIO) and the rollout of AI Mode in 2025. These changes have altered user behaviour, reshaping how clicks are distributed across search results.
Choosing an agency today isn’t just about checking past rankings; it’s about finding a partner that understands AI-driven search surfaces, Core Web Vitals, and the competition.
This guide explains how businesses can select an SEO company like a pro, with detailed data, tables, and step-by-step evaluation criteria.
The UK tech sector contributes over £150 billion annually to the economy (ONS Digital Report). Poor SEO choices can result in lost revenue, while the right agency, especially those executing targeted, high-quality SEO strategies, can deliver up to 600% ROI within 12 months (i.e., earning £6 for every £1 spent), based on industry benchmarks where some sectors exceed 700% returns.
UK SEO Market Insight (2024) | Stat |
Number of active SEO agencies | 33,167+ |
Average SME spend on SEO/month | £500–£6,000 |
Expected ROI on professional SEO | Up to 700%+ (depending on type) |
Before selecting an SEO company, businesses must align their goals with measurable outcomes.
Goal | Relevant Metric |
Increase local visibility | GMB rankings, “near me” queries CTR |
Grow e-commerce sales | Organic conversions, AOV uplift |
Improve technical SEO | Core Web Vitals field data |
Strengthen authority | Quality backlinks & mentions |
Leverage AI for SEO growth | Share of traffic from AI-driven search (Google SGE, Bing Copilot), AI snippet rankings, % of content optimised with AI insights |
Google clarified that AI Overviews and AI Mode don’t require special markup; the same core ranking systems apply. Yet, user interaction is changing:
CTR on organic results dropped ~30% since May 2024 due to AI Overviews.
Verified Data:
Bright Edge data shows a 49% YoY increase in complex, multi-step queries appearing in AI Overviews.
Some query types like ranking-style and comparison searches appear less frequently in AI Overviews”; to keep the nuance without the unsupported statistic
Practical checklist for businesses evaluating SEO agencies in the era of AI-driven search.
AI Signal | Why It Matters | Agency Proof to Request |
Unique, people-first content | Google penalises “commodity content” | Case studies with original data |
Structured data | Essential for eligibility in AI answers | Schema audits & validation screenshots |
Core Web Vitals (CWV) | User experience is a key ranking factor | LCP, INP, CLS reports from field data |
Link profile quality | Backlinks outperform generic ones | Evidence of editorial mentions |
Experience matters. UK market data shows that agencies with less than 2 years’ experience retain only around 18% of their clients on average, while those with 5+ years’ track record boast retention rates of over 70%. This suggests that longevity is often a proxy for proven systems, stability, and client trust. While newer agencies may be innovative, they typically face higher churn rates; something to consider when comparing options
Experience | % of UK Agencies | Average Retention |
Under 2 years | 33% | 18% |
2–5 years | 44% | 42% |
More than 5 years | 23% | 71% |
Look for companies with UK-based portfolios, not just international projects.
Case studies from the market highlight how sector-specific SEO strategies pay off. For instance, an e-commerce retailer achieved a 148% increase in traffic through technical SEO and a content hub. Similarly, a healthcare group boosted new patient leads by 85% via local SEO and blogging. These results, with industry-specific experience deliver faster, more sustainable gains.
Industry | Strategy Used | Result in 12 Months |
E-commerce retailer | Technical SEO + Content Hub | 148% traffic growth |
Healthcare group | Local SEO + Blogging | 85% new patient leads |
SaaS startup | Link building + Thought Leadership | 109% demo sign-ups |
Real Estate firm | Local SEO + On-page | 91% qualified leads growth |
Agencies should prove they can meet Core Web Vitals thresholds.
Metric | Pass Threshold | Example Benchmark (2025) |
LCP | ≤ 2.5s | 2.3s on average for top 10 sites |
INP | ≤ 200ms | 190ms for e-commerce leaders |
CLS | ≤ 0.1 | 0.08 median across finance sites |
SEO pricing in the UK differs from US/Asia.
Model | UK Average Cost | Best For |
Hourly Rates | £150–£300/hr | One-off fixes |
Monthly Retainer | £750–£3,000+ | SMEs & mid-market |
Project-Based | £5,000–£30,000+ | Large-scale campaigns |
Performance-Based | Variable | Risk-sharing deals |
Transparent reporting is critical for SMEs balancing lean budgets.
Report Frequency | Best For | Key Advantages | Potential Drawbacks |
Weekly | Fast-moving campaigns (e-commerce, seasonal) | Quick feedback, rapid iteration, early issue detection | Can overwhelm SMEs with limited resources |
Bi-weekly | Balanced growth campaigns | Steady visibility into progress, more manageable detail | May still feel too frequent for lean teams |
Monthly | Most SMEs with limited budgets | Strategic overview, performance trends, cost-efficient | Slower reaction to sudden performance shifts |
One of the most important questions SMEs ask when selecting an SEO company is: “What return can I expect for my spend?” While results vary by sector, competition, and execution, industry benchmarks provide a realistic framework for planning.
Monthly SEO Spend | Benchmark ROI Range |
£1,000–£2,500 | 180–250% |
£2,500–£5,000 | 350–450% |
£5,000–£10,000 | 500–600% |
Why it works this way:
The AI factor:
Since 2024, AI Overviews have reshaped search behaviour. Click-through rates on traditional organic results dropped by almost a third, but businesses working with agencies that optimise for AI-driven search features are seeing more resilient traffic and stronger ROI. This includes:
Note: These ROI ranges are benchmarks, not guarantees, but agencies that integrate AI into their SEO strategies are helping SMEs achieve returns at the upper end of these ranges, and often faster than traditional SEO alone.
Selecting an SEO company is no longer about chasing top-10 rankings alone. With AI Overviews and AI Mode changing search behaviour, you need an agency that balances traditional ranking expertise with AI readiness. Demand evidence of Core Web Vitals improvements, insist on structured data validation, and check for industry-specific case studies.
By following this structured, data-backed approach, you’ll avoid agencies making empty promises and instead choose a partner equipped to thrive in the AI-powered search era.
What is the most important factor when selecting an SEO company?
Look for proof of success in your industry and market; case studies with data are essential.
Do AI Overviews change SEO?
Yes, AI surfaces shift CTR patterns, but core systems still rely on content quality, links, and technical health.
How much should SMEs budget for SEO?
On average, £600–£4,500 per month delivers sustainable results for small and medium firms.
How long until SEO shows results?
Typically 3–6 months, depending on competition and investment.
Can companies manage SEO in-house?
Possible, but agencies bring scale, tools, and expertise that accelerate outcomes.